As of Monday, December 1, 2008, Information Technology Services will no longer deliver email that is tagged as spam by USC's email filters to your Inbox.
Beginning on this day, incoming email tagged with the <<SPAM?>> label by the Symantec Brightmail AntiSpam system will be deleted from USC servers before it reaches your Inbox, and you will no longer need to set filters to move spam into a Junk folder. The Brightmail spam filters have an extremely low false positive rate, meaning that the amount of email misidentified as spam is a very low one in a million. Visit http://www.usc.edu/its/brightmail for more information on Brightmail.
Please be aware that email programs such as Apple Mail and Microsoft Outlook have their own spam filters. Because these programs use different criteria for identifying spam than Brightmail does, you may continue to see some messages tagged as spam in your Inbox. To adjust the spam filters of your email program, please see the manufacturer's website or contact consult@usc.edu for help.
If you are forwarding your USC email to a different account, these changes will have no impact on the mail that you see in your Inbox.
Please be aware that email programs such as Apple Mail and Microsoft Outlook have their own spam filters. Because these programs use different criteria for identifying spam than Brightmail does, you may continue to see some messages tagged as spam in your Inbox. To adjust the spam filters of your email program, please see the manufacturer's website or contact consult@usc.edu for help.
If you are forwarding your USC email to a different account, these changes will have no impact on the mail that you see in your Inbox.